Signing in and your account

Who gives you access

PVC accounts are created for you by your organization's administrator, or by our team when your organization is set up. Your administrator also decides which modules, cases and patients you can see.

Signing in

Sign in with the account your organization gave you. [CONFIRM: sign-in address and method - e.g. single sign-on with the organization's account.]

If you cannot sign in

1. Check that you are using the address and account your organization gave you.
2. If you have forgotten your password, use the reset link on the sign-in page. [CONFIRM: that a self-service reset exists.]
3. If you still cannot get in, contact your organization's administrator - they can confirm your account is active and has the right access.
4. If your administrator cannot help, contact us.